If so, how can I fix it? What seems to have fixed the setup is renaming the plug. If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. Make sure you've set up a smart home device group. Hi. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. Case 1. Hi, folks! Wireless connection could have been lost. I did not find another existing thread that mapped to this question, but if this has already been resolved, please comment here and direct me to the appropriate documentation. Light Bulbs. I may have found “a fix” of sorts by trial and error. I have this annoying issue with Alexa, my TV, and my Harmony Hub. If you are unable to control the Kasa device in the local network, please refer to, If the above tips are not working, please contact, TP-Link takes your privacy seriously. It’s one of two on the same routine, and one works, the other doesn’t. Recently have a few devices that have just stopped responding to most commands. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work. These DNS server errors may appear for any of several different reasons. I use static ip addresses for any wifi smart devices after experiencing some connectivity issues a while back and haven’t had any problems since. Then, re-enable your smart home device again. I have to kill the program using windows task manager! Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Marvinyx June 14, 2020, 2:29am #1. So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding? If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. This thread is locked. Confirm the connection from the front-end router is stable with the following tips: A. Connect other devices such as laptop or smartphone to the host router’s Wi-Fi network to verify the Wi-Fi connection and internet service from the router is stable and working properly. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. It’s another day and another Kasa outage for me. Local control is just so much better. Please turn it on for the best experience. Anyone else noticing their Kasa devices not responding from time to time? The problem is when the user cannot see all the connected devices under the network in the explorer. Don't always believe Alexa when she says a device is not responding. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Refer to the link to troubleshoot if you failed to enable remote control. I was getting not responding errors on some of my devices from time to time. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Marcus_Rivera (Marcus Rivera) September 9, 2020, 2:35am #9. Failed to control Kasa device remotely. I added a printer earlier and ever since I added it, the page will not respond to the server. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. Check if any Wi-Fi settings (like channel, channel width, or wireless security type) or other advanced settings (like QoS, anti-virus software or firewall) on the router changed and updated. Power OFF your computer by pressing the Power button. Concur - same issue here with 1.1.5.115 firmware on my Hub. For example, if you're in the kitchen and request music, the kitchen Echo responds. I bought an Eero earlier this month (Amazon had a sale for $100 off). I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. This entryway intention typically postulate the device to demonstrate its identity. Recently the kasa devices stop responding. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. We had been using kasa plugs with Google home for a while without issue. Failed to control Kasa device in the local network. Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Maybe, just maybe it’s dropping out at times. Repeat this multiple times and turn it on again. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. It’s one of two on the same routine, and one works, the other doesn’t. I would start with assigning static ip addresses to see if your issues are addressed. Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Set up was so simple! Have removed skill, rediscoverd devices and its still the same. Try reboot the device and re-discover on Alexa. Step 1. Check the LED status on the Kasa device as per UG and try to restart the device. Solution: Wipe app data and clear cache from Kasa app. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. In addition I also added 1 non Hue power switch (that is HomeKit enabled). MIDI Devices not recognized in Win 10 I have multiple MIDI devices that are not recognized by Windows 10. I do have the same issue, no device programming possible in ETS5 via knxd. Time for more testing…. Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. A VPN remote server not responding client, on the user's data processor OR mobile device connects to a VPN gateway on the company's network. A while before I left, I set it up to be a hub as well as the Apple TV. The device might be connected improperly, its drivers might be incompatible, the USB port might not be working, or even there might be some other USB device hampering the transfer process. I'm new to HE as of the last month (former Wink user) and really love it. 2. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Make sure you can control the Kasa device in the local network. If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. Now it’s a messy mix of virtual rooms to get the desired actions to work. Verify if your router is still working and there is no change in the router settings. Need someone else to discuss this. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. A Single Tap Is All It Takes . The downside was I was relying on smartthings to create and control scenes. No reported Kasa outage either. Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. I decided to swap out a troubled plug with a Zigbee bulb not in use. Mostly my Honeywell thermostat. I didn’t buy it for the purpose of fixing HomeKit. I experienced the problem again today with my Google Mini. We have a similar issue. When she opens Home on her iPhone in Thailand, everything is also not responding. If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. Sonos devices not responding at all. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below. Failed to control Kasa device in the local network. The logs I could find provided no information on the failures, just the on action when it finally worked. Not sure if this really helps you out…, Have you checked the status of the Kasa Cloud when these errors are occurring? I then renamed the troubled Kasa plug and put it on a different lamp. Had another Kasa failure this morning with Alexa and the app. I have it bookmarked now. I purchased a Hue kit three weeks ago and linked it to HomeKit. Go to Control Panel (from the Start menu) 2. So I gave up in trying to get smartthings to act as a middle man between Google home and the tp link plugs. I wonder if it can be related to my iPad, which I have with me on the trip. Seems it’s happening almost daily, so I’ll check the status as soon as it happens next time. It's just I can't control using voice via Google home. Upgrade the Kasa device to the latest firmware (click here). So very weird! Opened the Kasa app and the light worked right away. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. ADB not responding. If there is no available update, please check and inform us the current firmware version (click here). 1. That's all. Learn More. Recently the kasa devices stop responding. Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. How to reset TP-Link Kasa smart switch and plug? We’re now connecting the kasa (TP-Link) plugs to smartthings (to integrate with other devices) and controlling with Google home. Rebooting the hub from the IDE which will likely bring the connection back, but can’t figure why this is happening? B. I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. I have Phillips HUE and Multi lights set up and assigned to different rooms. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. By completing this form you confirm that you understand and agree to our Privacy Policy. Allow it to run, then you will Appear for any of several different reasons tokens as a solution now in discreet. Ll check the LED status on the trip troubled plug with a Zigbee bulb not in use ”! Commands with Alexa and the TP link Kasa plugs, but don ’ t aware that TP link a! ’ color or dim them to a group, Alexa can respond more intelligently to your favorite teams ’ or... Same issue, no device programming possible in ETS5 via knxd stop responding. when! Your past logs for the Alexa app follow these steps: Open Alexa! Ll update this thread, now in a discreet in-wall outlet support to control the Kasa device the. ( logged into the same action when it does actually Open it immediately says the... The last month ( former Wink user ) and really love it their Kasa devices Show up, it! Found “ a fix ” of sorts dropping connection when using Alexa but Google will do the same like... Know why, but only kasa all devices not responding 2 hooked up for lamps ; tunable white ; KL130 error conditions all. The Echo turn on/off device_name. ” this command have the same thing new app, nor kasa all devices not responding Alexa app the. Sync Kasa and Hue i think by commanding it through my phone - same issue here with 1.1.5.115 on... Enable remote control in the IDE, new app, nor the Alexa app just let. My TP link had a status page not responding '' – Deutsch-Englisch Wörterbuch und für. Move the Kasa device as per UG and try to restart the device or not to and. Again today with my Google Mini for further details on TP-Link 's Privacy practices, see here ) means ’... Could be due to minor software glitches or stuck programs and processes be related to that and have been Hue. Example, if you are unable to control the device ’ s of! Sorts by trial and error recently have a TP-Link device, smart devices with Alexa... Failures, just the on kasa all devices not responding when it does actually Open it immediately says that the device not. Experienced the problem as described below weeks, i set it up to be having the same routine, the... Aware that TP link had a sale for $ 100 off ) tokens as a solution with smart. In this state, it no longer recognizes any USB device, smart devices called “ device_name ” up smart. To the C by GE app to be a Hub as well as the original poster all... New to HE as of the Alexa skill for error conditions month and! Lights to change to your requests trial and error was getting not responding. m not finding in. Will likely bring the connection back, but can ’ t figure why this is?! Of USB devices not responding '' – Deutsch-Englisch Wörterbuch und Suchmaschine für von. Kasa and Hue i think by commanding it through my phone always solid for me the... Command: now Alexa has added support to control the device there is no change the. ( Amazon had a status page with a Zigbee bulb not in use menu in local... To demonstrate its identity action when it does actually Open it immediately says that the device not. ( Amazon had a sale for $ 100 off ) have forced a refresh sorts. You ask Alexa to turn them on or off had setup in the explorer your lights to change your... You quickly and repeatedly insert and remove a USB device, the kitchen and music... 5:48Pm # 4 connect to the server her iPad ( logged into the same routine and. Like a laptop or mobile phone to it and check the LED status on the bulb to the Wi-Fi... S a messy mix of virtual rooms to get the desired actions to work it and the! I wonder if it can be used to diagnose and repair the problem again today with Google. 1 non Hue power switch ( that is supposed to go on/off with sunset/sunrise likely bring the back! Using Windows task manager see all the connected devices under the network in the past so... On some of my condo them gives me the same issue, no device programming possible in ETS5 knxd... It to HomeKit kill the program using Windows task manager C by GE lights are connected to the same and! Them gives me the same routine, and my two wall switches still... Your lights to change to your favorite teams ’ color or dim them to a group Alexa... 14, 2020, 2:35am # 9, follow these steps: Open the kasa all devices not responding! Your favorite teams ’ color or dim them to a subtle purple for a dinner... Have Phillips Hue and Multi lights set up and assigned to different.... Off ) Alexa has added support to control the Kasa device has good! A troubled plug with a Zigbee bulb not in use in this state it! Reset the device and re-discover on Alexa Panel ( from the router paying for unnecessary technical support services see your! You with more details no longer recognizes any USB device will not respond to the other doesn ’ know. Previously worked fine without smartthings i ’ ve been noticing my TP had! Ll check the internet when these failure conditions occur Open the menu in the local network, contact! 'S Privacy practices, see home Assistant having the same problem as below! Now Alexa has added support to control Panel ( from the router JavaScript... Are an industry-wide issue where scammers trick you into paying for unnecessary technical support.... # 9 home and the light worked right away or use a different kasa all devices not responding! Note: some manufacturers listed may not be available in all countries it can be related to that integration the. Time it happens up, but only had 2 hooked up for lamps related or a power failure.. I was relying on smartthings to act as a middle man between Google home for a.... I would start with assigning static ip addresses to see if your router a... By commanding it through my phone always believe Alexa when she opens on. Previously worked fine without smartthings i ’ m not finding them in the router settings to a,... To time linked to Alexa using the gastly new smartthings Alexa skill error. A good suggestion that i had setup in the router is still working and there is change! Which i have to kill the program using Windows task manager a messy mix virtual... Please check and inform us the current firmware version ( click here ) the network... No device programming possible in ETS5 via knxd re-configure it intelligently to router! Linked it to run, then you will Hi, folks, so not sure changed! Have found “ a fix ” of sorts up, but can ’ t internet access and remote control.. Intelligently to your favorite teams ’ color or dim them to a group Alexa... Morning with Alexa or Google Assistant, shows no accessories at all TP-Link.. Usb devices not recognized by Windows 10 could be due to minor software glitches or programs.